Explanation
According to the ASCM CTSC Exam Content Manual, a digital supply chain integrator is a role that involves connecting the digital and physical supply chain elements, and enabling the flow of data and information across the end-to-end supply chain1. This requires reaching across functional and technological boundaries to seek information and understand-ing, and to collaborate with internal and external partners to optimize the supply chain performance2. The other options are not specific to the digital supply chain in-tegrator role, as they are common behaviors for any supply chain professional.1: ASCM CTSC Exam Content Manual, page
9.2:3

Explanation
According to the CTSC Exam Content Manual, avoidance cost is one of the metrics used to measure the value created by the procurement function1.Avoidance cost is defined as the value created by reducing or eliminating cost increases sought by suppliers over and above prevailing baseline cost1.Avoidance cost is also known as cost avoidance, which is a proactive measure to prevent unnecessary expenses or losses2.Avoidance cost is different from cost savings, which is the value created by reducing the actual cost paid to suppliers below the prevailing baseline cost1.Cost savings is also known as hard cost savings, which is actualized, quantifiable and verifiable3.

Explanation

Supply chain
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Total cost to serve is a supply chain metric that measures the total end-to-end supply chain cost of fulfilling an order for a specific customer or segment1.It includes all the costs incurred from sourcing, manufacturing, warehousing, transportation, and delivery of the product or service2.Total cost to serve helps to identify the profitability and value of different customers or segments, and to optimize the supply chain processes and resources accordingly3.
1:Top Supply Chain Metrics & KPIs Benchmarking | Gartner2:Top 25 Supply Chain Metrics & KPIs For Your Dashboards - datapine3:A Comprehensive Guide to Supply Chain Metrics & KPIs

Explanation
According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, human capital and talent is one of the most critical non-technological factors to execute a digital supply chain transformation1.Human capital and talent refers to the skills, knowledge, abilities, and attitudes of the people who work in the supply chain, as well as the processes and practices to attract, develop, and retain them1.A successful digital supply chain transformation requires a workforce that is capable of using and adapting to digital technologies, such as cloud computing, artificial intelligence, big data, and robotics1.It also requires a culture that fosters innovation, collaboration, and continuous learning1.Therefore, human capital and talent is essential for enabling and sustaining a digital supply chain transformation1.
1: https://www.ascm.org/ctsc-ecm/