Which of the following services are provided by local Work Incentives Planning and Assistance offices?
Correct Answer: C
CESP Exam Question 82
When contacting with employers to begin job development, it is BEST to:
Correct Answer: B
When contacting employers to begin job development, it is best to ask for the best time for the employer to meet with you. This shows respect for the employer's time and schedule, and also allows you to establish rapport and interest. Asking for the best time also gives you an opportunity to follow up and confirm the meeting, and to prepare for the meeting by researching the employer and their needs12. The other options (A, C, and D) are not effective ways to contact employers, as they may be perceived as intrusive, unprofessional, or disinterested. References: 1: Informational Interviewing - Association of People Supporting Employment First 2: CESP study guide Flashcards | Quizlet
CESP Exam Question 83
Why is it important for an employment support professional to maintain data on an individual's job performance?
Correct Answer: B
CESP Exam Question 84
An employee uses a visual task list to help them manage day-to-day tasks assigned by their supervisor. This is an example of:
Correct Answer: D
An assistive technology tool is any device, software, or equipment that helps people work around their challenges and achieve their goals1. A visual task list is an example of an assistive technology tool that can help employees with cognitive disabilities, learning disabilities, or attention deficits to organize their tasks, prioritize their work, and stay focused23. The other options are not correct because: An individualized education plan (IEP) is a document that outlines the special education and related services that a student with a disability will receive in school4. It is not relevant to the workplace setting. A workplace accommodation is any change in the work environment or in the way things are customarily done that enables an individual with a disability to enjoy equal employment opportunities5. A visual task list may be considered a workplace accommodation if it is provided by the employer to enable the employee to perform the essential functions of the job, but it is not the only example of a workplace accommodation. A task analysis is a process of breaking down a complex task into smaller, manageable steps that can be taught to the learner6. A visual task list may be based on a task analysis, but it is not the same thing. A task analysis is a method of instruction, while a visual task list is a tool for self-management. References: Domain 4 Workplace and Related Supports123456 What is Assistive Technology? Using Visual Schedules: A Guide for Parents Visual Task Lists for Students with Disabilities Individualized Education Program (IEP) Workplace Accommodations Task Analysis
CESP Exam Question 85
Motivational interviewing is designed to help an individual with all the following EXCEPT:
Correct Answer: A
Motivational interviewing is a collaborative, goal-oriented method of communication that aims to enhance the individual's intrinsic motivation to change1. It is based on four principles: expressing empathy, developing discrepancy, rolling with resistance, and supporting self-efficacy2. Motivational interviewing does not involve deferring to the vocational rehabilitation counselor for decision making, as this would undermine the individual's autonomy and self-determination. Rather, motivational interviewing respects the individual's perspective and preferences, and helps them explore and resolve their own ambivalence to change3. References: Motivational Interviewing: Helping People Change, Chapter 1 Motivational Interviewing in Employment Services, page 4 APSE CESP Study Guide, page 18, Section 2.2.1