CQA Exam Question 21
The following portion of the test includes several Case Studies. Each Case Study includes introductory information about a specific company or audit situation, followed immediately by a set of questions related to the situation described and various audit-related documents, identified by company name.
All of the audit-related documents for these Case Studies are presented in a separate booklet labeled:
CONFIDENTIAL
Audit Documents
These documents were drawn from actual companies and are designed to be examples of genuine audit materials. Their format and contents have not been altered, and they are intended to represent working documents from everyday situations.
Although the documents for the Case Studies are presented separately, the test will be scored as a whole, on a total of 150 questions. You may go back and check your work on any part of the examination until time is called at the end of the testing period.
Two auditors are conducting an internal audit of the Quality Electronics and Elements Co. (QEE) system procedures. During the first day of the audit, the following observations were made.
An outbound carton with obvious damage was examined by the auditor on the shipping dock.

A shipment of six (6) boxes to Allied Supply was returned because the customer-required certifications

did not accompany the product.
Unsigned product verification documents were found on stored products.

Of three (3) cartons found in the accepted materials station, only two of the cartons had labels

indicating their contents. When the auditor pointed this out, a customer service representative immediately affixed the proper label to the one unlabeled carton.
The auditor also found that "Accepted Material Traveler Cards" were not attached to any of the cartons

in the accepted materials station.
During the second day of the audit, another unlabeled product container was delivered to the accepted materials station. When the auditor noted the lack of label, the auditee immediately filled out a label and affixed it to the container. In this situation, the auditor should do which of the following?
All of the audit-related documents for these Case Studies are presented in a separate booklet labeled:
CONFIDENTIAL
Audit Documents
These documents were drawn from actual companies and are designed to be examples of genuine audit materials. Their format and contents have not been altered, and they are intended to represent working documents from everyday situations.
Although the documents for the Case Studies are presented separately, the test will be scored as a whole, on a total of 150 questions. You may go back and check your work on any part of the examination until time is called at the end of the testing period.
Two auditors are conducting an internal audit of the Quality Electronics and Elements Co. (QEE) system procedures. During the first day of the audit, the following observations were made.
An outbound carton with obvious damage was examined by the auditor on the shipping dock.

A shipment of six (6) boxes to Allied Supply was returned because the customer-required certifications

did not accompany the product.
Unsigned product verification documents were found on stored products.

Of three (3) cartons found in the accepted materials station, only two of the cartons had labels

indicating their contents. When the auditor pointed this out, a customer service representative immediately affixed the proper label to the one unlabeled carton.
The auditor also found that "Accepted Material Traveler Cards" were not attached to any of the cartons

in the accepted materials station.
During the second day of the audit, another unlabeled product container was delivered to the accepted materials station. When the auditor noted the lack of label, the auditee immediately filled out a label and affixed it to the container. In this situation, the auditor should do which of the following?
CQA Exam Question 22
Managing the quality audit process includes ensuring that which of the following audit functions occur?
I. Preparing and issuing the annual audit schedule
II. Issuing audit reports in a timely manner
III. Identifying appropriate corrective actions
IV.
Assessing the effectiveness of the quality audit process
I. Preparing and issuing the annual audit schedule
II. Issuing audit reports in a timely manner
III. Identifying appropriate corrective actions
IV.
Assessing the effectiveness of the quality audit process
CQA Exam Question 23
Which of the following is the greatest benefit of an internal audit program to an organization?
CQA Exam Question 24
When a proposed corrective action plan is judged unacceptable, an auditor should do which of the following?
CQA Exam Question 25
When is it acceptable to grant an extension of the time frame for a corrective action?
