During the performance of an audit, which of the following are key considerations?
I. What sampling plans may be necessary?
II. Is the audit schedule progressing as planned?
III. Is there a need for a technical specialist?
IV. Is the level of compliance satisfactory?

If the probability of a success on a single trial is 0.2 and 3 trials are performed, what is the probability of at least one success?

What are the major disadvantages of having an improvement team that is too large?
. Difficulty in having constructive input from the entire group.
. Difficulty in arriving at consensus.
. Difficulty in finding large meeting facilities.
. Difficulty, on the part of the recorder, in keeping up with more paperwork.

A comprehensive corrective action program is initiated at a large company. Input for CARs are received from customers, internal and external audits, material review reports and other sources. Which two of the following groups would usually administer and control the CAR process?
I. Management review team.
II. Quality department.
III. Corrective Action Board.
IV. Material Review Board.

A product failure in the customer's hands is bad for the company. Why do only 4% of the customers normally file a complaint?