A company needs to integrate AEM Forms Interactive Communication with a CRM system for customer document delivery. What is the best approach?

A form submission fails intermittently. What is the best approach to diagnose the issue?

A Forms Developer needs to pre-fill the values of the first name and email ID fields from the profile details of a logged in user. The user details are made available to the AEM Adaptive forms using a custom header component on certain variables. The form is created using existing JSON Schema as the form model.
What should the Forms Developer use to efficiently map the values from variables to form fields?

A Workbench Developer uses the following SQL statement for a database query using AEM JDBC Service on Workbench: SELECT column1, column2 FROM table1 This statement produces the following result in an XML document variable:
<root>
<element>
<column1>row 1 column1 value</column1>
<column2>row 1 column2 value</column2>
</element>
<column1>row2 column1 value</column1>
<column2>row2 column2 value</column2>
<column1>row3 column1 value</column1>
<column2>row3 column2 value</column2>
</root>
How can a Developer change the output to adhere to the XML structure used in the workflow process?

Which Interactive Communication delivery modes are available?
(Choose two)