A.If customer says "I'm unhappy with your price" or "I want to talk to your manager", a supervisors desktop would be updated to indicate an upset customer

B.Using Text-to-Speech, the caller is provided with verbal options to select a meeting

C.Can listen in real-time to the conversation and if the agent does not state a their name or license number, the system would play a reminder tone or a whisper message that only the agent can hear

D...................................................... name to the employee receiving the call

E.A page informs the called party that a call is waiting at the Park Extension directory number

A.When 2-Party Make Call (Call-me / Call- you) is included in an application

B.When Engagement Designer is used to create a workflow

C.When REST web services are used in an application

D.When there is a need to support Text to speech in an application

E.When and application needs to play an announcement

F.When the Context Store is used in an application

A.Real Time Speech Snap-in

B.Work Assignment Snap-in

C.Smart Caller ID Inbound Snap-in

D.WebRTC Snap-in