A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not
able to add a 10th person to a Scopia video conference.
What can be the problem?

When you first power on the IP Office, there are two default incoming call routes; one is to route all voice
calls to the Hunt Group main, which contains the first 10 extensions, and the other is for data calls.
Where do the data calls go by default?

On an IP Office 500 V2 there are two SD card slots. The first contains the System SD card, which has a
unique feature key number.
The unique feature key number is essential for which purpose?

When you connect to the IP Office using Monitor, the time, date, and IP address of the system you are connected to is displayed.
Which other key piece of information is displayed?

A customer has two main receptionists using SoftConsole; however, when they are away from their desk, there are two back office workers who have the SoftConsole on their PC to take calls to cover these periods.
How many licenses are required for two of the possible four SoftConsole to work in business hours?