BAP18 Exam Question 11

A group of stakeholders at FlyMe travel operators are in a meeting to discus the Business Activity Model (BAM) for a new subsidiary business. They are planning to launch a new offering, which will offer flight bundle' packages for organization that regularly need to send their staff overseas. The following activities have been identified so far:
a) Monitor flight bundle' sates
b) Sell "night bundles*
c) Determine demand amongst existing customers
d) Identify potential airline earners
e) Determine 'flight bundle' locations,
f) Define bundle pricing.
Although the Operations Director for FlyMe is supportive of the new business proposition, she is not entirely convinced there is a gap in the market, nor is she confident that the idea will be profitable.
With these concerns in mind, which planning activities will she be keen to ensure are discussed before the meeting ends?
  • BAP18 Exam Question 12

    Ajay works I the payroll department of his organization. Payslips for every employee are printed automatically at the each month. He is about to distribute the monthly for each employee when he receives a notification from senior management explaining that the wish to give everyone a 10% bonus, for exceptional performance in the least quarter. Ajay is pleased with the bonus, but annoyed that the needs to re-print the monthly payslips.
    Which types of business events can be identified from this scenario?
  • BAP18 Exam Question 13

    Marketing is primarily concerned with the 4Ps: product, promotion, price and price. The institute of Analysis (IoA) offers qualification in system analysis. A number of interviews have been held with senior stakeholders, including the marketing Manager. Here are two five of the activities that have been identified by stakeholders:
    a) Agree new qualifications.
    b) Upgrade the website.
    c) Recruit new examiners.
    d) Register candidates.
    e) Analyze website activity.
    Which of these activities would reflect the business perspective of the Marketing Manager of the loA?
  • BAP18 Exam Question 14

    An airline has agreed that the following Key performance indicator (KPI) will help measure one of the airline's Critical Success Factors (CSFs) -customer service. The KPI is the percentage of customers rating our service as excellent in an independently administrator customer survey.
    In the current year, the performance objective associated with KPI is 70%. The airline, therefore, aims for at least 70% of customers rating its service as excellent.
    Which of the following activities in a Business Activity Model would establish whether the KPI and its associated performance objective is being achieved?
  • BAP18 Exam Question 15

    The following is an excerpt from a job advert tor a Business Analyst
    "We are seeking an experienced Business Analyst to assist us in the development of formal written proposals.
    detailing the cost and benefit of proposed business initiatives. The successful candidate should be able to use a variety of methods to explore and define complex situations Experience of producingblueprintsIn terms of processes, management structures, culture and people would be highly advantageous-Based on the extract, what are the competencies required for this role?