Which of the following are the phases of the ISTQB fundamental test process?

What other details should be included in the following incident report when it is first submitted?
Date of Issue: 23/11/05
Severity: P1
Build: Version15.6
Details: Expected field to be limited to 15 chars, able to enter 27

When is use case testing appropriate?
I. For acceptance testing with user participation
II. For exhaustive testing of subsystem interaction if the system is specified by use cases III. For testing the interaction between the user and the system depending on user input and system state IV. For tests reflecting real-world use of the system under test
V. For testing mathematical algorithms if the program flow differs depending on the input given

Important consequences of the impossibility of complete testing are:

In the MASPAR case study..?