E3 Exam Question 41

LMN sells fashion clothing at competitive prices through its own retail stores. The clothes are manufactured for LMN by contractors in other countries.
In the past 4 years LMN has progressively lost market share to rival shops and online stores. This has been the consequence of poor designs, poor quality, and poor customer service.
In the past 3 years LMN tried to respond to this declining market share in several ways:
* Used e-sourcing to increase the number of suppliers LMN uses in order to obtain a larger choice of designs.
* Used e-procurement to buy in greater quantities to reduce cost per item.
* Warned each supplier that LMN will use a different supplier unless prices are reduced and better designs provided.
* Closed its own design studio to save costs, relying instead on its suppliers for designs.
* Reallocated budgets away from funding for customer research towards increased advertising.
* Avoided costs of product returns by making it difficult for customers to return items for a refund.
* Cancelled investment in a Customer Relationship Management system (CRM) to use the funds to finance its rising inventories.
You have been asked to suggest ways to improve the supply chain of LMN. This requires you to make a presentation to the Board of LMN.
Which THREE of the following techniques would improve the supply chain of LMN?
  • E3 Exam Question 42

    BBB discharges small quantities of non-harmful material into the atmosphere as a by-product of its manufacturing process. BBB has been criticised by an environmental journalist who called BBB a polluter.
    BBB wishes to influence opinion in its favour and has identified a number of strategic responses to achieve this objective.
    Which of the following strategic responses should BBB implement?
  • E3 Exam Question 43

    Which of the following is NOT included in the Information Systems Strategy (ISS) of Earl's three levels of information strategy?
  • E3 Exam Question 44

    CCC is a local authority based in Country M. A local authority (LA) is a public sector Organization which has administrative responsibilities within a geographical area and is responsible for the provision of a range of public services within its area including schools, leisure, policing and housing.
    The majority of CCC's income comes from central Government funding. In the last four years, the global economic downturn has resulted in the central Government of Country M having to drastically cut its funding to all LAs. Six months ago, CCC appointed a new Chief Executive who, since his arrival, has attempted to make a number of changes to the Organizational culture and structure of CCC. He has stated that these changes are essential if CCC is to continue to operate effectively within the current economic environment.
    The Government of Country M has recently announced that all LA's must reduce their overall expenditure from current levels by 15% within the next year.
    Which of the following types of change is CCC experiencing?
  • E3 Exam Question 45

    'Big data' refers to datasets whose size is beyond the ability of typical database software tools to capture, store, manage and analyse.
    Which of the following statements is NOT a valid statement regarding 'big data'?