YZ is a family-run business which manufactures and sells confectionery, employing almost 100 staff It operates 10 shops in small towns in the north of country P.
Sales of YZ's products have decreased over the last
4 years due to competition from large supermarkets, internet shopping and a general economic downturn, which has hit the north of country P especially hard.
YZ's managing director has recently retired and the board decided to fill the vacancy with an external appointment. The new managing director plans to invest in new manufacturing technology, which would cut staffing levels by 15% and reduce wastage, allowing YZ to lower its prices YZ's staff are very unhappy about these proposals, feeling that they will destroy YZ's family tradition and reputation that has developed over many years Select the correct descriptor for each of the forces for change below.

Which of the following statements is NOT a role for Management Accountants involved in the strategy development process?

HHH is an international distribution company which operates a number of large distribution warehouses HHH employs over 10,000 staff who operate the warehouses 24 hours per day and process over 500,000 packages and parcels each day HHH operates in a highly competitive market and the senior management team recognise the importance of focusing upon its Critical Success Factors (CSF's) However, some senior managers are confused as to the difference between CSF's and Key Performance Indicators (KPI's).
Which of the following are Critical Success Factors for HHH?
Select ALL that apply

You are a Management Accountant working for a logistics firm that wants to build collaborative relationships with each of its key clients.
Which of the following changes to the management accounting function would you recommend to help the development of collaborative partnerships with a client?
Select ALL that apply.

Which TWO of the following are advantages to an organisation of using non-financial performance measures rather than financial performance measures?