A.To avoid conflicts of interest and of duties.

B.To focus only on maximizing company profits.

C.To be responsible for keeping all external stakeholders satisfied.

D.To consider the likely consequences of any decision in the long term.

E.To have regard for the interests of the company's employees.

A.Acquisitions, disposals and diversification.

B.Achieving advantage over competitors.

C.Leaving existing industries.

D.Meeting the needs of key customers.

E.Entering new industries.

F.Avoiding competitive disadvantages.

A.Regular training provided to staff in customer care.

B.Promotions and discounts offered to loyal customers.

C.Delivery of customers' purchases directly to their homes.

D.Refunds offered to customers if they are dissatisfied with a purchase.

A.A market with more passengers than the existing airlines can satisfy.

B.Unique rights to operate from the most popular airport serving a capital city.

C.The airline operations that operate below the level of middle management.

D.Sufficient aircraft to operate a good timetable.

A.Industry consolidation has no impact on an Organization's position within its supply chain.

B.Recognising product liability is easily transferred from the manufacturer to the retailer.

C.Identifying new opportunities for close liaison with an Organization's key suppliers and key customers, supported through the effective use of IT.

D.Effective supply chain management plays an important role in contributing to the Organization's overall success.

E.A senior member of the management team has oversight and responsibility for supply chain activities within the business.

F.Anticipating and responding to the increasing legal, consumer and ethical demands being made on an Organization's supply chain.