Thomas and his web design team hurried to complete a 1,000 page data driven web site to meet and exceed the customer's expectation of delivery of a final project. Upon final testing of the site with the customer, Thomas discovered several of the features on the site did not work or provided inaccurate results. A great deal of time is required to go back and correct the mistakes. What is the most probable cause for these errors?

The participatory design process includes which of the following techniques?

You are building an elementary school website which will include main sections for students, parents, and staff. Within each section, there will be five to ten subsections (pages). Which type of navigational element will best help users find what they are looking for?

You are attending a job interview for a position as a web designer. The interviewer asks you to explain the reasoning behind using your particular design approach. Which of the following supports your preference for the bottom-up design approach?

Your web developer has presented a report of a focus group's review of your new website. The report contains information on the amount of time the group spent on the site, the number of clicks required to navigate, and the general pattern of navigation. What kind of testing was the focus group performing?