In Check Point's Packet Processing Infrastructure, what is the role of Observers?

Your users are having trouble opening a Web page and you need to troubleshoot it. You open the Smart Console, and you get the following message when you navigate to the Logs and Monitor
"SmartLog is not active or Failed to parse results from server". What is the first thing you can try to resolve it?

User defined URLS and HTTPS Inspection User defined URLs on the Security Gateway are stored in which database file?

SmartEvent utilizes the Log Server, Correlation Unit and SmartEvent Server to aggregate logs and identify security events. The three main processes that govern these SmartEvent components are:

URL Filtering is an essential part of Web Security in the Gateway. For the Security Gateway to perform a URL lookup when a client makes a URL request, where is the sync-request forwarded from if a sync-request is required?