Online Access Free Cisco.820-605.v2022-05-05.q82 Practice Test (Page 11)

820-605 Exam Question 46

The customer wants to increase the number of services in their portfolio and improve the time to launch these services.
Which two business outcomes are appropriate? (Choose two.)

A.cost efficiency

B.business growth

C.time to market

D.employee satisfaction

E.sustainability

820-605 Exam Question 47

Which method is directly associated with evaluating a customer outcome?

A.key performance indicators

B.benchmarks

C.milestones

D.metrics

820-605 Exam Question 48

A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the Customer Success Manager address the one solution that has not been fully enabled?

A.Make the renewals manager aware that the one solution is not fully implemented but the other two are fine

B.No action is needed because the customer will probably renew and you can address the issue after the renewal

C.Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue

D.Contact the services team and request that they reach out to the customer to address the solution

820-605 Exam Question 49

What is the best method to measure customer consumption of technology?

A.recurring revenue management

B.enterprise CRM and incident management

C.telemetry and analytics

D.content management

820-605 Exam Question 50

Which two actions are critical when communicating with executives? (Choose two.)

A.Focus on the value achieved

B.Keep services as a primary topic

C.Focus on technical details

D.Incorporate the sales team's plan

E.Target executive priorities

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820-605 Exam Question 46

820-605 Exam Question 47

820-605 Exam Question 48

820-605 Exam Question 49

820-605 Exam Question 50

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