What is the first thing a Citrix Administrator should develop when creating a server certificate for Citrix ADC to secure traffic?

Scenario: A Citrix Administrator configures an Access Control List (ACL) to block traffic from the IP address
10.102.29.5:
add simpleacl rule1 DENY -srcIP 10.102 29.5
A week later the administrator discovers that the ACL is no longer present on the Citrix ADC.
What could be the reason for this?

A Citrix Administrator configured an external syslog server but is NOT seeing detailed TCP information?
What could be causing this?

Scenario: A Citrix Administrator configured a global server load balancing (GSLB) setup for internal and external users using the same host name. For internal users, cvad.citrite.net should go to the Citrix StoreFront site; for external users, it should connect to the Citrix ADC Gateway VPN site.
Which feature should the administrator configure to accomplish this?

Which step can a Citrix Administrator take to use default compression policies?