After receiving a replacement smartphone. a corporate user is able to open some emails but is unable to open encrypted emails. Which of the following troubleshooting steps should a technician take NEXT?

A user reports a computer is experiencing the following issues:
Slowness at different points in the day
Screensaver engaging randomly
BSODs
Which of the following tools should the technician use to analyze the computer's behavior?

Which of the following is an example of PHI?

After setting up a replacement macOS device, Ann, a user, notices none of her previously saved passwords are automatically populating in her applications. Which of the following would have prevented this scenario?

A Chief Executive Officer (CEO) is giving a presentation at an industry conference but forgot to bring a laptop.
The company has emailed several large presentation files and the links to several videos that will be streamed during the presentation. While showing the last video, it starts to buffer, times out, and will not display. The CEO restarts the phone that is being used for the presentation and verifies there is enough free storage space, but the video still will not play. Which of the following is MOST likely causing the issue?