A technician was contacted regarding an issue affecting hundreds of users on a domain network. Which of the following would be MOST effective at remediating future issues through documentation?

A user's Windows laptop has become consistently slower over time. The technician checks the CPU utilization and sees that it varies between 95% and 100%. After the technician closes some running applications, the
CPU utilization drops to approximately 20%, and the laptop runs much faster. The next day the same user calls again with the same problem. Which of the following is a tool the technician can use to resolve the issue?

A user's computer is quick to boot up but very slow at login. It tends to get faster throughout the day. A technician checks the RAM usage, and it looks fine during the day. The slowdown is MOST likely being caused by too many:

A customer is presuming manager to get things done on time. Which of the following has the project failed to do this case?

A junior technician needs to obtain a list of all the processes that are running on Linux system. Which of the following commands should the technician use to obtain the information?