220-1002 Exam Question 71
A small office calls a technician to investigate some "invalid certificate" errors from a concerned user. The technician observes that whenever the user to access a secure website from the Windows desktop, this error is encountered. No other users in the office are experiencing this error. Which of the following should the technician do NEXT? (Choose two.)
220-1002 Exam Question 72
A user who is running Windows 10 logs into a machine and notices that shared drives are missing, the "My Documents" folder is empty, and personal settings are reset. Which of the following would be required to resolve the issue?
220-1002 Exam Question 73
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.


Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.


220-1002 Exam Question 74
A technician is encrypting the company's laptops using BitLocker, but some of the laptops do not have a built-in TPM.
Which of the following would enable the technician to use BitLocker on these machines?
Which of the following would enable the technician to use BitLocker on these machines?
220-1002 Exam Question 75
A workstation needs to be hardened against brute force attacks.
It also needs to be protected if a user walks away and leaves the computer unlocked.
Which of the following would harden the workstation as required? (Select TWO).
It also needs to be protected if a user walks away and leaves the computer unlocked.
Which of the following would harden the workstation as required? (Select TWO).

