220-1101 Exam Question 26
A technician is troubleshooting a burning smell on a desktop computer. The technician determines that the odor is coming from inside the device.
Which of the following should the technician do first?
Which of the following should the technician do first?
220-1101 Exam Question 27
Every time a user double-clicks on a specific icon, the desktop computer freezes and must be forced to shut down. The same issue occurs when the user starts the system in safe mode. A technician runs diagnostic software and detects a hardware failure, but the software does not indicate which component failed. Which of the following should the technician perform to isolate the faulty hardware?
220-1101 Exam Question 28
A SOHO customer would like to purchase network hardware to enhance security. The hardware should perform stateful packet inspection. Which of the following would BEST address the customer's need?
220-1101 Exam Question 29
A technician is configuring a desktop computer, and the hard drive must be encrypted. Which of the following will the technician need to verify is enabled to complete this configuration?
220-1101 Exam Question 30
A user reports being unable to access the network. A help desk technician notices an APIPA on the user's workstation. Which of the following services should the technician investigate first?
