220-1102 Exam Question 61

An Internet cafe has several computers available for public use. Recently, users have reported the computers are much slower than they were the previous week. A technician finds the CPU is at 100% utilization, and antivirus scans report no current infection. Which of the following is MOST likely causing the issue?
  • 220-1102 Exam Question 62

    A technician is setting up a backup method on a workstation that only requires two sets of tapes to restore. Which of the following would BEST accomplish this task?
  • 220-1102 Exam Question 63

    When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make sure the ticket is associated with the correct user?
  • 220-1102 Exam Question 64

    In which of the following scenarios would remote wipe capabilities MOST likely be used? (Select TWO).
  • 220-1102 Exam Question 65

    Which of the following operating systems is considered closed source?