220-1102 Exam Question 1
A user tries to access commonly used web pages but is redirected to unexpected websites.
Clearing the web browser cache does not resolve the issue. Which of the following should a technician investigate NEXT to resolve the issue?
Clearing the web browser cache does not resolve the issue. Which of the following should a technician investigate NEXT to resolve the issue?
220-1102 Exam Question 2
A technician installed Windows 10 on a workstation. The workstation only has 3.5GB of usable RAM, even though the technician installed 8GB. Which of the following is the MOST likely reason this system is not utilizing all the available RAM?
220-1102 Exam Question 3
A technician is setting up a newly built computer. Which of the following is the fastest way for the technician to install Windows 10?
220-1102 Exam Question 4
Which of the following should be documented to ensure that the change management plan is followed?
220-1102 Exam Question 5
An employee has repeatedly contacted a technician about malware infecting a work computer. The technician has removed the malware several times, but the user's PC keeps getting infected. Which of the following should the technician do to reduce the risk of future infections?