Explanation:

The OS utility used to change the color of the cursor in Windows is Ease of Access Center12 The user can change the cursor color by opening the Settings app, selecting Accessibility in the left sidebar, selecting Mouse pointer and touch under Vision, and choosing one of the cursor options. The user can select Custom to pick a color and use the Size slider to make the cursor larger or smaller12 The Ease of Access Center in the Windows OS provides accessibility options for users with disabilities or impairments. One of these options allows the user to change the color and size of the cursor, making it more visible and easier to locate on the screen. The Keyboard and Touchpad settings do not offer the option to change cursor color, and Display Settings are used to adjust the resolution and other properties of the display. Therefore, C is the best answer. This information is covered in the Comptia A+ Core2 documents/guide under the Accessibility section.

Some electronic items require special e-waste recycling because they contain hazardous materials that can harm the environment and human health if disposed of improperly12. Laptop batteries and CRT monitors are examples of such items.
Laptop batteries are usually made of lithium-ion or nickel-metal hydride, which are both toxic and flammable substances34. If laptop batteries are thrown in the trash, they can leak, catch fire, or explode, causing pollution and injuries5 . Therefore, laptop batteries should be recycled at authorized collection centers or through manufacturer take-back programs .
CRT monitors are old types of display devices that use cathode ray tubes, which are glass tubes that emit electrons to create images on the screen . CRT monitors contain lead, mercury, cadmium, and phosphor, which are all harmful metals that can contaminate the soil, water, and air if dumped in landfills . Therefore, CRT monitors should be recycled at certified e-waste facilities or through retailer or manufacturer trade-in programs
.
References1: CompTIA A+ Certification Exam Core 2 Objectives, page 13 2: Environmental Impacts - CompTIA A+ 220-1102 - 4.53 3: The Official CompTIA A+ Core 2 Instructor Guide (Exam 220-1102), page
10-12 4: CompTIA CertMaster Learn for A+ Core 2 (220-1102) - Student Access Key5 5: [Why You Should Recycle Your Old Laptop Battery] : [How to Recycle Laptop Batteries] : [Laptop Battery Recycling] : [How to Recycle Laptop Batteries] : The Official CompTIA A+ Core 2 Instructor Guide (Exam 220-1102), page
10-12 : CompTIA CertMaster Learn for A+ Core 2 (220-1102) - Student Access Key : [What is a CRT Monitor?] : [How to Recycle CRT Monitors] : [CRT Monitor Recycling] : [How to Recycle CRT Monitors]

Explanation
The best way to deal with an angry customer who is yelling at a technician is to wait until the customer is done speaking and offer assistance. This shows respect, empathy, and professionalism, and allows the technician to understand the customer's problem and find a solution. According to the CompTIA A+ Core 2 (220-1102) Certification Study Guide1, some of the steps to handle angry customers are:
Stay calm and do not take it personally.
Listen actively and acknowledge the customer's feelings.
Apologize sincerely and offer to help.
Restate the customer's issue and ask for clarification if needed.
Explain the possible causes and solutions for the problem.
Provide clear and realistic expectations for the resolution.
Follow up with the customer until the issue is resolved.
The other options are not appropriate ways to deal with angry customers, as they may worsen the situation or damage the customer relationship. Placing the customer on hold may make them feel ignored or dismissed.
Disconnecting the call may make them feel disrespected or abandoned. Escalating the issue to a supervisor may make them feel frustrated or powerless, unless the technician cannot resolve the issue or the customer requests to speak to a supervisor.
References:
CompTIA A+ Certification Exam Core 2 Objectives2
CompTIA A+ Core 2 (220-1102) Certification Study Guide1
How To Deal with Angry Customers (With Examples and Tips)3
17 ways to deal with angry customers: Templates and examples4
Six Ways to Handle Angry Customers5