An SOP (Standard Operating Procedure) is designed to document roles, responsibilities, and processes for supporting an application.

Resource Monitor provides real-time insights into CPU, memory, disk, and network usage by process. By observing which resources steadily increase or become bottlenecks over time, a technician can pinpoint leaks (e.g., memory), I/O contention, or other performance issues driving the slowdown.

Background apps can consume significant battery by running processes, syncing data, or using location services throughout the day. Reviewing and limiting or disabling unnecessary background applications will help identify and mitigate excessive battery drain.

Malware commonly disables system utilities such as Task Manager to prevent detection and termination of malicious processes, which explains why Task Manager fails to open despite multiple attempts.

Cryptominer malware uses significant computing resources to mine crypto currency, resulting in very high resource usage.