The best way to gracefully stop any new transactions from processing before applying updates to an application is to enable maintenance mode from the application dashboard. Maintenance mode is a feature that allows temporarily disabling the access or functionality of an application or service while performing maintenance tasks, such as updates, patches, or backups. It also displays a message or notification to the users or clients informing them about the maintenance and the expected downtime. This method will prevent any new transactions from being initiated or interrupted while the updates are being applied. Reference:
[CompTIA Cloud+ Certification Exam Objectives], Domain 3.0 Maintenance, Objective 3.1 Given a scenario, apply appropriate changes to meet performance, security and user requirements.

Explanation
The best way to resolve the issue of an unusual increase in the read operations that is causing a heavy load in the system that is using a relational database and is running in a VM is to use a cache system to store reading operations. A cache system is a type of storage system that temporarily stores frequently accessed or recently used data in memory for faster retrieval. A cache system can reduce the load on the database system by serving the read requests from the cache instead of querying the database every time. Reference: [CompTIA Cloud+ Certification Exam Objectives], Domain 4.0 Troubleshooting, Objective 4.3 Given a scenario, troubleshoot capacity issues within a cloud environment.