Explanation
The change that would result in all of the user devices being capable of seeing both corporate SSIDs is configuring both APs to use the 802.11ac wireless standard. 802.11ac is a wireless standard that operates in the 5 GHz frequency band and offers high data rates and performance. However, not all wireless devices support 802.11ac, especially older ones that only operate in the 2.4 GHz frequency band. In the table, AP1 uses 802.11b, which is an outdated wireless standard that operates in the 2.4 GHz frequency band and offers low data rates and performance. AP2 uses 802.11a, which is an older wireless standard that operates in the 5 GHz frequency band and offers moderate data rates and performance. Therefore, some user devices may not be able to see both SSIDs because they are incompatible with either 802.11b or 802.11a. By configuring both APs to use 802.11ac, which is backward compatible with previous wireless standards, all user devices should be able to see both SSIDs. References: CompTIA Network+ N10-008 Certification Study Guide, page 75; The Official CompTIA Network+ Student Guide (Exam N10-008), page 2-18.

Explanation
The issue is that the host is configured with incorrect DNS settings. DNS (Domain Name System) is a service that resolves domain names to IP addresses. For example, the domain name www.comptia.org is resolved to the IP address 104.18.25.140 by a DNS server. If the host has incorrect DNS settings, such as an invalid or unreachable DNS server address, it will not be able to resolve domain names to IP addresses, and therefore it will not be able to access websites by their names. The output in the image shows that the host can ping the IP address of www.comptia.org, but it cannot ping the domain name itself, indicating a DNS problem. References: CompTIA Network+ N10-008 Certification Study Guide, page 154; The Official CompTIA Network+ Student Guide (Exam N10-008), page 6-8.