When a virtual server crashes and presents a Purple Screen of Death (PSOD), the immediate response should be to document the incident. Collecting a screenshot of the PSOD is crucial as it contains error codes and state information that can be used for diagnosing the root cause of the crash. Noting the details, especially those that come after the line detailing the OS version, can provide specific clues to what might have caused the server to crash. This is a standard best practice before rebooting the server, as it ensures that there is a record of the event to investigate and potentially prevent future occurrences. A hard reboot should only be done after this critical information has been recorded.

The most likely cause of a speed mismatch (100Mbps instead of 1Gbps) is a defective or incompatible network cable. Gigabit Ethernet requires at least Cat5e or Cat6 cables; using older cables (e.g., Cat5) or damaged cables can limit speeds to 100Mbps.

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When clients on a different VLAN cannot receive DHCP addresses, it's often because there is no DHCP helper address configured on the router or switch. A DHCP relay/helper address forwards DHCP requests from clients on the VLAN to the DHCP server, which may reside on a different network.