A compensating control is an alternative measure that provides a similar level of protection as the original control, but is used when the original control is not feasible or cost-effective. In this case, the CISO should develop a compensating control to mitigate the risk of the vulnerability in the ACE software, such as implementing additional monitoring, firewall rules, or encryption, until the issue can be fixed permanently by the developers. References: CompTIA CySA+ Study Guide: Exam CS0-003, 3rd Edition, Chapter 5, page
197; CompTIA CySA+ CS0-003 Certification Study Guide, Chapter 5, page 205.

An incident response plan is a set of predefined procedures and guidelines that an organization follows when faced with a security breach or attack. An incident response plan helps to ensure that the organization can quickly and effectively contain, analyze, eradicate, and recover from the incident, as well as prevent or minimize the damage and impact to the business operations, reputation, and customers. An incident response plan also defines the roles and responsibilities of the incident response team, the communication channels and protocols, the escalation and reporting procedures, and the tools and resources available for the incident response.
By following the company's incident response plan, the administrator can ensure that they are following the best practices and standards for handling a security incident, and that they are coordinating and collaborating with the relevant stakeholders and authorities. Following the company's incident response plan can also help to avoid or reduce any legal, regulatory, or contractual liabilities or penalties that may arise from the incident.
The other options are not as effective or appropriate as following the company's incident response plan.
Informing the internal incident response team (A) is a good step, but it should be done according to the company's incident response plan, which may specify who, when, how, and what to report. Reviewing the lessons learned for the best approach is a good step, but it should be done after the incident has been resolved and closed, not during the active response phase. Determining when the access started (D) is a good step, but it should be done as part of the analysis phase of the incident response plan, not before following the plan.

To mitigate brute-force attacks, implementing an account lockout policy (C) prevents continuous attempts by locking the account after a set number of failed logins. Blocking inbound connections on TCP port 3389 (RDP) from untrusted IP addresses (F) limits access, reducing the attack surface. According to CompTIA Security+, these controls effectively prevent unauthorized access. While blocking specific IPs (D) or disabling RDP (E) can also help, the lockout and firewall rules provide broader, proactive protection against this attack type.