The organization has conducted and completed Security Awareness Training (SAT) for all employees. As part of a new security policy, employees who did not complete the SAT have had their accounts suspended. The CTO has requested to be informed of any accounts that have been re-enabled to ensure no one is in violation of the new security policy.
What should you do?

A user is reporting that external, inbound messages from known senders are repeatedly being incorrectly classified as spam. What steps should the admin take to prevent this behavior in the future?

In the years prior to your organization moving to Google Workspace, it was relatively common practice for users to create consumer Google accounts with their corporate email address (for example, to monitor Analytics, manage AdSense, and collaborate in Docs with other partners who were on Google Workspace.) You were able to address active employees' use of consumer accounts during the rollout, and you are now concerned about blocking former employees who could potentially still have access to those services even though they don't have access to their corporate email account.
What should you do?

Your-company.com recently started using Google Workspace. The CIO is happy with the deployment, but received notifications that some employees have issues with consumer Google accounts (conflict accounts). You want to put a plan in place to address this concern.
What should you do?

A user reached out to the IT department about a Google Group that they own: [email protected]. The group is receiving mail, and each message is also delivered directly to the user's Gmail inbox. The user wants to be able to reply to messages directly from Gmail and have them sent on behalf of the group, not their individual account. Currently, their replies come from their individual account. What would you instruct the user to do?