You support a high-traffic web application and want to ensure that the home page loads in a timely manner. As a first step, you decide to implement a Service Level Indicator (SLI) to represent home page request latency with an acceptable page load time set to 100 ms. What is the Google-recommended way of calculating this SLI?

You are on-call for an infrastructure service that has a large number of dependent systems. You receive an alert indicating that the service is failing to serve most of its requests and all of its dependent systems with hundreds of thousands of users are affected. As part of your Site Reliability Engineering (SRE) incident management protocol, you declare yourself Incident Commander (IC) and pull in two experienced people from your team as Operations Lead (OLJ and Communications Lead (CL). What should you do next?

You support a trading application written in Python and hosted on App Engine flexible environment. You want to customize the error information being sent to Stackdriver Error Reporting. What should you do?

You currently store the virtual machine (VM) utilization logs in Stackdriver. You need to provide an easy-to- share interactive VM utilization dashboard that is updated in real time and contains information aggregated on a quarterly basis. You want to use Google Cloud Platform solutions. What should you do?

Your company follows Site Reliability Engineering practices. You are the person in charge of Communications for a large, ongoing incident affecting your customer-facing applications. There is still no estimated time for a resolution of the outage. You are receiving emails from internal stakeholders who want updates on the outage, as well as emails from customers who want to know what is happening. You want to efficiently provide updates to everyone affected by the outage. What should you do?