HipLocal's APIs are showing occasional failures, but they cannot find a pattern. They want to collect some metrics to help them troubleshoot.
What should they do?

Your existing application keeps user state information in a single MySQL database. This state information is very user-specific and depends heavily on how long a user has been using an application. The MySQL database is causing challenges to maintain and enhance the schema for various users.
Which storage option should you choose?

Your application performs well when tested locally, but it runs significantly slower when you deploy it to App Engine standard environment. You want to diagnose the problem.
What should you do?

Your application takes an input from a user and publishes it to the user's contacts. This input is stored in a table in Cloud Spanner. Your application is more sensitive to latency and less sensitive to consistency.
How should you perform reads from Cloud Spanner for this application?

Please refer to the following information to answer the questions on the right.
Hannah recently picked up her iMac after a repair. The sound from the speakers was distorted and unclear and a technician determined that a repair would resolve the issue.
Once Hannah returned home with the iMac, the sound issue occurred again.
Hannah has returned. She is angry and she is cursing at the technician.
From the following, which are part of the 5-step conflict resolution model? (Choose two.)