Explanation
one of the topics covered in the module 4 of the Implementing HPE MSA Storage Solutions course is
"Explain the firmware update process on MSA". This suggests that the firmware update is a maintenance task that can be performed with the Storage Management utility v4.

According to the HPE website, HPE InfoSight supports automatic case creation for HPE ProLiant servers that are connected to HPE InfoSight through HPE Integrated Lights-Out (iLO) Amplifier Pack1. The ProLiant DL560 Gen10 is one of the supported servers that can benefit from this feature1.

1 - Choose: Services for your customer's workloads in just a few clicks.
2 - Order: Arrival in as little as 14 days.
3 - Install: Experts install and configure on site.
4 - Go: Launch within minutes of connecting to the network.

HPE InfoSight is an artificial intelligence and machine learning-based analytics platform that provides real-time insights into infrastructure performance. It uses machine learning algorithms to analyze data and identify potential issues before they occur, helping organizations to optimize their IT infrastructure and reduce downtime.

Utility v4 includes the capability to automatically notify administrators about new recommended firmware versions. This feature helps ensure that storage systems are kept up-to-date with the latest firmware, enhancing performance, security, and reliability.
Reference:
HPE Storage Management Utility