Online Access Free A2010-591 Exam Questions

A customer has two requirements;
1.Rapid integration of IBM Tivoli Asset Management for IT with asset inventory and system management tools
2.Integration and normalization of data from disparate systems into one central repository.
Which product addresses both of these requirements?

• A.IBM SmartCloud Control Desk
• B.IBM Tivoli Monitoring Agent Builder
• C.IBM Tivoli Service Automation Manager
• D.IBM Tivoli Integration Composer

A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, change, and configuration management processes. The solution must support several non-English UTF-8 languages and the customer prefers the solution is installed on Windows with a MS SQL database.
What are the limitations of language support in this scenario?

• A.Using MS SQL UTF-8 is not supported. Localization will be limited to languages supported by the Windows system code page.
• B.There are no special limitations. All required language supports can be installed using the product installation media.
• C.Using MS SQL UTF-8 is not supported. In order to support non-English languages the special Microsoft language converter has to be installed.
• D.If using MS SQL, only one language support can be installed -- either English or non-English.

What two types of information are provided by IBM Tivoli Application Dependency Discovery Manager to IBM SmartCloud Control Desk? (Choose two.)

• A.Classification Items Relationships
• B.Configuration Items Types
• C.Classification Items Hierarchy
• D.Configuration Items
• E.Asset types

What information should be available in a high level requirements document?

• A.The customer's wants and needs for a product or solution.
• B.The customer's vision for the solution design.
• C.A statement of the scope, objectives, and participants in a project.
• D.The requirements for one or more new features for an existing product.

Why is it important to define Key Performance Indicators (KPIs) for processes in the solution design phase?

• A.KPIs take a long time to implement in a GUI so they must be defined early in the project.
• B.KPIs track project success and if the promised value is delivered.
• C.KPIs definitions are mandatory fields during product installation and without them the installation cannot progress.
• D.KPIs document the solution performance and indicate whether hardware needs to be upgraded.