The feedback from operational management highlights a lack of effective communication. While the internal audit team effectively communicated the audit findings, they failed to adequately consider and integrate management's input on resolving the issues. Improving communication skills would help the internal audit team to better engage stakeholders throughout the audit process and integrate their perspectives into the audit recommendations effectively.References: The Institute of Internal Auditors (IIA) - Competency Framework for Internal Auditors

An appropriate first step in an internal auditor's fraud risk assessment to evaluate how the organization manages such risk is to identify potential fraud scenarios. This step involves understanding possible fraud schemes and fraudulent acts that could occur within the organization and is essential before assessing the impact, likelihood, or developing appropriate responses.References: Institute of Internal Auditors (IIA) - Practice Guide: Assessing Fraud Risks and Developing a Fraud Risk Management Program

Fraud involving significant amounts, such as theft using collusion for more than $10,000, should be reported to the audit committee at the next meeting. This type of fraud indicates a higher level of risk and potential impact on the organization, which makes it critical for the audit committee to be informed promptly so that appropriate measures can be taken.References: Guidelines on fraud reporting from the Institute of Internal Auditors

The board of directors is responsible for setting the risk appetite of the organization. They define the level and type of risk the organization is willing to accept in pursuit of its goals and objectives. This strategic role ensures that the organization's risk management framework aligns with its long-term vision and governance structure.References: IIA guidance on governance and risk management

The most important factor in the internal audit activity's independence specified in an internal audit charter is the description of the internal audit activity's reporting structure. This element defines to whom the chief audit executive reports functionally and administratively, which is critical to ensuring the independence and objectivity of the internal audit function from management and other potential sources of bias.References: The IIA's International Standards for the Professional Practice of Internal Auditing on independence and objectivity.