The first step in creating an effective long-term mobile application strategy is to identify the business requirements concerning mobile applications. Business requirements are the needs, expectations, and objectives of the business stakeholders and customers for a product or service. Business requirements can help to define the scope, purpose, value, and quality of the mobile applications, as well as to align them with the business strategy and goals12.
By identifying the business requirements concerning mobile applications, the enterprise can understand what the customers want and need from the mobile applications, what problems or pain points they are facing with the current applications, what features or functions they are looking for or missing, what benefits or outcomes they are expecting or measuring, and what preferences or feedback they have for improving the mobile applications12.
Identifying the business requirements concerning mobile applications can also help the enterprise to prioritize and plan the development, testing, and deployment of the mobile applications, by using criteria such as feasibility, suitability, scalability, security, compliance, etc. Identifying the business requirements concerning mobile applications can also help the enterprise to monitor and evaluate the performance and satisfaction of the mobile applications, by using metrics, indicators, and reports12.
Therefore, identifying the business requirements concerning mobile applications is the first step in creating an effective long-term mobile application strategy. This can help the enterprise to deliver mobile applications that meet or exceed the customer expectations and requirements, and that are superior to the legacy browser-based applications. References: Business Requirements: Definition & Best Practices. How to Write a Business Requirements Document: A Comprehensive Guide.

The first step for the IT steering committee to review proposals for projects that implement emerging technologies is to understand how the emerging technologies will influence risk across the enterprise.
Emerging technologies are new or evolving technologies that have the potential to create significant value or disruption for the enterprise, such as artificial intelligence, blockchain, cloud computing, etc. Emerging technologies can also introduce new or increased risks, such as security, privacy, compliance, ethical, operational, strategic, etc. Therefore, the IT steering committee should understand the nature, scope, and impact of these risks, and how they affect the enterprise's risk appetite, tolerance, and profile. By understanding the risk implications of emerging technologies, the IT steering committee can evaluate the proposals more effectively and objectively, and ensure that they align with the enterprise's strategy, goals, and governance framework. According to ISACA's CGEIT Domain 4: Risk Optimization1, "the enterprise should identify and assess the risks associated with emerging technologies and their potential impact on the enterprise's objectives and performance." Furthermore, according to ISACA's article on Emerging Tech Risk2, "the IT steering committee should have a clear understanding of the risk landscape of emerging technologies and how they affect the enterprise's risk posture and appetite." Therefore, understanding how the emerging technologies will influence risk across the enterprise is the best first step for the IT steering committee to review proposals for projects that implement emerging technologies. References:
Emerging Tech Risk - ISACA
IT Governance: Definitions, Frameworks and Planning - ProjectManager
What is IT governance? A formal way to align IT & business strategy | CIO CGEIT Domain 4: Risk Optimization

Critical success factors (CSFs) are the essential elements or conditions that must be achieved for a project or program to be successful. CSFs help to define the scope, objectives, and expected outcomes of the project or program, as well as the key performance indicators (KPIs) and metrics to measure and evaluate the progress and results. CSFs also help to align the project or program with the strategic goals and vision of the organization, and to communicate the value proposition and benefits to the stakeholders. Therefore, before launching a new program involving the use of artificial intelligence (AI) and machine learning, an airline should define the CSFs to ensure that the program is feasible, desirable, and viable, and that it meets the business needs and expectations of the customers and the market. Reference:= CGEIT Review Manual, Chapter 1: Framework for the Governance of Enterprise IT, Section 1.2: GEIT Principles, Subsection 1.2.3: Principle 3: Ensure Outcomes Are Delivered Through Effective Use of IT, Page 28.

Section: Volume A