An enterprise has an overarching enterprise architecture (EA) document. The CIO is concerned that EA is not leveraged in recent IT-enabled investments. Which of the following would BEST help to address these concerns and enforce the leveraging of EA?
Correct Answer: B
Comprehensive and Detailed Explanation: The CGEIT Review Manual 8th Edition, in its Governance of Enterprise IT domain, emphasizes the role of enterprise architecture (EA) in ensuring IT investments align with business strategies. If EA is not being leveraged, governance processes must enforce its use during project execution. Option B: Require EA review at key milestones is the best approach. Integrating EA reviews into project stage gates (e.g., design, implementation) ensures that IT investments adhere to the EA's standards, principles, and roadmap. For example, a review might confirm that a new system aligns with the EA's technology stack. The manual likely references COBIT 2019's APO03-Managed Enterprise Architecture, which advocates for EA integration in project governance. * Option A: Form a team to update EA regularly is proactive but doesn't enforce EA use in projects. * Option C: Publish and train on the EA document raises awareness but lacks enforcement. * Option D: Adopt a globally recognized EA framework is unnecessary if an EA exists, as the issue is leverage, not framework choice. Double Verification: The answer aligns with COBIT's EA governance processes and the CGEIT domain's focus on project alignment. Milestone reviews are a standard ISACA practice for EA enforcement. ISACA CGEIT Review Manual 8th Edition, Domain 1: Governance of Enterprise IT (focus on enterprise architecture). COBIT 2019, APO03-Managed Enterprise Architecture. ISACA Glossary (for definitions of EA), available at https://www.isaca.org/resources/glossary.
CGEIT Exam Question 457
When developing an IT governance framework, it is MOST important for an enterprise to consider:
Correct Answer: C
CGEIT Exam Question 458
Which of the following should be the FIRST step in updating an IT strategic plan?
Correct Answer: D
The first step in updating an IT strategic plan is to identify changes in enterprise goals. An IT strategic plan is a document that defines how the IT function supports the overall business strategy and objectives of an enterprise1. It should be aligned with and driven by the enterprise goals, which may change over time due to internal or external factors, such as market conditions, customer demands, competitor actions, regulatory requirements, or organizational changes2. Therefore, before updating the IT strategic plan, it is essential to identify and understand the changes in enterprise goals and their implications for IT. This will help to ensure that the IT strategic plan remains relevant, realistic, and effective in delivering value to the enterprise. References: CGEIT Review Manual (Digital Version) or CGEIT Review Manual (Print Version), Chapter 2: IT Resources, Section 2.1: IT Strategy Development and Maintenance, Subsection 2.1.1: IT Strategy Development Process, Page 55-56. What is an IT Strategic Plan?.
CGEIT Exam Question 459
The PRIMARY reason for periodically evaluating IT resource staffing requirements is to:
Correct Answer: B
IT resource staffing requirements are the human resources needed to deliver IT services and support business objectives. Periodically evaluating IT resource staffing requirements is important to ensure the enterprise has sufficient resources to address changing business and IT needs, such as new projects, technologies, regulations, or customer expectations12. By assessing the current and future demand and supply of IT skills and competencies, the enterprise can identify any gaps or surpluses and plan accordingly to optimize IT performance and value34. The other options are not the primary reason for periodically evaluating IT resource staffing requirements, although they may be related or beneficial outcomes. Ascertaining the IT function has sufficient skilled staff to maintain daily operations, verifying that human resource recruitment and retention processes meet enterprise IT objectives, and confirming IT-related responsibilities are defined for the enterprise's business and IT staff are all part of the IT resource staffing management process, but they are not the main driver or purpose of it34. References: * 3: https://www.aihr.com/blog/staffing-planning/ * 1: https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-organizat * 2: https://www.ccl.org/articles/leading-effectively-articles/adaptability-1-idea-3-facts-5-tips/ * 4: https://www.indeed.com/career-advice/career-development/staffing-plan
CGEIT Exam Question 460
Service Level Management provides for continual identification, monitoring and review of the levels of IT services specified in the service level agreements (SLAs). What are the responsibilities of Service Level Management? Each correct answer represents a part of the solution. Choose all that apply.