CISA-CN Exam Question 191
以下調查結果是資訊系統審計員對新實施的系統進行實施後審查的結果。下列哪一項調查結果最為重要?
Correct Answer: C
A post-implementation review (PIR) is a process to evaluate whetherthe objectives of the project were met, determine how effectively this wasachieved, learn lessons for the future, and ensure that the organisation gets the most benefit from the implementation of projects1. A PIR is an important tool for assessing the success and value of a project, as well as identifying the areas for improvement and best practices for future projects.
One of the key elements of a PIR is to measure the benefits of the project against the expected outcomes and benefits that were defined at the beginning of the project. Measurable benefits are the quantifiable and verifiable results or outcomes that the project delivers to theorganisation or its stakeholders, such as increased revenue, reduced costs, improved quality, enhanced customer satisfaction, or compliance with regulations2.
Measurable benefits should be aligned with the organisation's strategy, vision, and goals, and should be SMART (specific, measurable, achievable, relevant, and time-bound).
The finding that measurable benefits were not defined is of greatest significance among the four findings, because it implies that:
The project did not have a clear and agreed-upon purpose, scope, objectives, and deliverables The project did not have a valid and realistic business case or justification for its initiation and implementation The project did not have a robust and effective monitoring and evaluation mechanism to track its progress, performance, and impact The project did not have a reliable and transparent way to demonstrate its value proposition and return on investment to the organisation or its stakeholders The project did not have a meaningful and actionable way to learn from its achievements and challenges, and to improve its processes and practices Therefore, an IS auditor should recommend that measurable benefits are defined for any project before its implementation, and that they are reviewed and reported regularly during and after the project's completion.
The other possible findings are:
A lessons-learned session was never conducted: This is a significant finding, but not as significant as the lack of measurable benefits. A lessons-learned session is a process of capturing and documenting the knowledge, experience, and feedback gained from a project, both positive and negative. A lessons-learned session helps to identify the strengths and weaknesses of the project management process, as well as the best practices and lessons for future projects. A lessons-learned session should be conducted at the end of each project phase or milestone, as well as at the end of the project. However, even without a formal lessons-learned session, some learning may still occur informally or implicitly among the project team members or stakeholders.
The projects 10% budget overrun was not reported to senior management: This is a significant finding, but not as significant as the lack of measurable benefits. A budget overrun is a situation where the actual cost of a project exceeds its planned or estimated cost. A budget overrun may indicate poor planning, estimation, or control of the project resources, or unexpected changes or risks that occurred during the project implementation. A budget overrun should be reported to senior management as soon as possible, along with the reasons for it and the corrective actions taken or proposed. However, a budget overrun may not necessarily affect the quality or value of the project deliverables or outcomes if they are still within acceptable standards or expectations.
Monthly dashboards did not always contain deliverables: This is a significant finding, but not as significant as the lack of measurable benefits. A dashboard is a visual tool that displays key performance indicators (KPIs) or metrics related to a project's progress, status, or results. A dashboard helps to monitor and communicate the performance of a project to various stakeholders in a concise and clear manner. A dashboard should include deliverables as one of its components, along with other elements such as schedule, budget, quality, risks, issues, or benefits. However, even without deliverables in monthly dashboards, some information about them may still be available from other sources such as reports or documents.
References: 1: What is Post-Implementation Review in Project Management? 2: The role and importance of the Post Implementation Review
One of the key elements of a PIR is to measure the benefits of the project against the expected outcomes and benefits that were defined at the beginning of the project. Measurable benefits are the quantifiable and verifiable results or outcomes that the project delivers to theorganisation or its stakeholders, such as increased revenue, reduced costs, improved quality, enhanced customer satisfaction, or compliance with regulations2.
Measurable benefits should be aligned with the organisation's strategy, vision, and goals, and should be SMART (specific, measurable, achievable, relevant, and time-bound).
The finding that measurable benefits were not defined is of greatest significance among the four findings, because it implies that:
The project did not have a clear and agreed-upon purpose, scope, objectives, and deliverables The project did not have a valid and realistic business case or justification for its initiation and implementation The project did not have a robust and effective monitoring and evaluation mechanism to track its progress, performance, and impact The project did not have a reliable and transparent way to demonstrate its value proposition and return on investment to the organisation or its stakeholders The project did not have a meaningful and actionable way to learn from its achievements and challenges, and to improve its processes and practices Therefore, an IS auditor should recommend that measurable benefits are defined for any project before its implementation, and that they are reviewed and reported regularly during and after the project's completion.
The other possible findings are:
A lessons-learned session was never conducted: This is a significant finding, but not as significant as the lack of measurable benefits. A lessons-learned session is a process of capturing and documenting the knowledge, experience, and feedback gained from a project, both positive and negative. A lessons-learned session helps to identify the strengths and weaknesses of the project management process, as well as the best practices and lessons for future projects. A lessons-learned session should be conducted at the end of each project phase or milestone, as well as at the end of the project. However, even without a formal lessons-learned session, some learning may still occur informally or implicitly among the project team members or stakeholders.
The projects 10% budget overrun was not reported to senior management: This is a significant finding, but not as significant as the lack of measurable benefits. A budget overrun is a situation where the actual cost of a project exceeds its planned or estimated cost. A budget overrun may indicate poor planning, estimation, or control of the project resources, or unexpected changes or risks that occurred during the project implementation. A budget overrun should be reported to senior management as soon as possible, along with the reasons for it and the corrective actions taken or proposed. However, a budget overrun may not necessarily affect the quality or value of the project deliverables or outcomes if they are still within acceptable standards or expectations.
Monthly dashboards did not always contain deliverables: This is a significant finding, but not as significant as the lack of measurable benefits. A dashboard is a visual tool that displays key performance indicators (KPIs) or metrics related to a project's progress, status, or results. A dashboard helps to monitor and communicate the performance of a project to various stakeholders in a concise and clear manner. A dashboard should include deliverables as one of its components, along with other elements such as schedule, budget, quality, risks, issues, or benefits. However, even without deliverables in monthly dashboards, some information about them may still be available from other sources such as reports or documents.
References: 1: What is Post-Implementation Review in Project Management? 2: The role and importance of the Post Implementation Review
CISA-CN Exam Question 192
在審查IT戰略計劃時,資訊系統審計員應考慮該計劃是否明確指出:
Correct Answer: C
In reviewing the IT strategic plan, the IS auditor should consider whether it identifies the major IT initiatives that are aligned with the organization's vision, mission, and objectives, and that support the business strategy and priorities12. The major IT initiatives should also be realistic, measurable, and achievable, and should have clear timelines, budgets, and responsibilities34.
References
1: IT Strategy Template for a Successful Strategic Plan | Gartner2 2: IT Strategy Template for a Successful Strategic Plan | Gartner4 3: Conduct a Strategic Plan Review and Assessment - Governance3 4: Time To Conduct A Strategy Review? Here's How To Get Started1
References
1: IT Strategy Template for a Successful Strategic Plan | Gartner2 2: IT Strategy Template for a Successful Strategic Plan | Gartner4 3: Conduct a Strategic Plan Review and Assessment - Governance3 4: Time To Conduct A Strategy Review? Here's How To Get Started1
CISA-CN Exam Question 193
一位資訊系統審計師正在審計每週使用者存取審查的執行效果。在抽樣的五份每週審查中,有一份沒有簽名或註明日期。將此觀察列為發現的主要原因是什麼?
Correct Answer: D
Evidence of a control's performance must be verifiable. A missing signature or date means there is no confirmation that the review was actually performed. This undermines the completeness and reliability of the control. Accuracy (A) and content (B) relate to quality but do not address the missing attestation. Industry standards (C) may be relevant, but the auditor's main concern is that the absence of sign-off creates doubt about whether the control occurred at all. ISACA audit guidance highlights that sufficient and appropriate evidence is required to support the conclusion that a control is operating as designed.
References (ISACA): ISACA Standards - Evidence Collection; ISACA ITAF Guidelines.
References (ISACA): ISACA Standards - Evidence Collection; ISACA ITAF Guidelines.
CISA-CN Exam Question 194
在計畫實施前進行評估時,下列何者能提供證明系統需求已滿足的最佳證據?
Correct Answer: A
CISA-CN Exam Question 195
資訊系統審計員注意到,在一次重大版本更新後,訂單處理系統中的交易處理時間顯著增加。資訊系統審計員應該先審查下列哪一項?
Correct Answer: D
The first thing that an IS auditor should review when finding that transaction processing times in an order processing system have significantly increased after a major release is stress testing results. Stress testing is a type of testing that evaluates how a system performs under extreme or abnormal conditions, such as high volume, load, or concurrency of transactions. Stress testing results can help explain why transaction processing times in an order processing system have significantly increased after a major release by revealing any bottlenecks, limitations, or errors in the system's capacity, performance, or functionality under stress. The other options are not as relevant as stress testing results in explaining why transaction processing times in an order processing system have significantly increased after a major release, as they do not directly measure how the systemperforms under extreme or abnormal conditions. Capacity management plan is a document that defines and implements the processes and activities for ensuring that the system has adequate resources and capabilities to meet current and future demands. Training plans are documents that define and implement the processes and activities for ensuring that the system users have adequate skills and knowledge to use the system effectively and efficiently. Database conversion results are outcomes or outputs of transforming data from one format or structure to another to suit the system's requirements or specifications. References: CISA Review Manual (DigitalVersion), Chapter 3, Section 3.3
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