The greatest risk associated with storing customer data on a web server is data confidentiality. Data confidentiality is the property that ensures that data are accessible only to authorized entities or individuals, and protected from unauthorized disclosure or exposure. Storing customer data on a web server poses a high risk to data confidentiality, as web servers are exposed to the internet and may be vulnerable to various types of attacks or breaches that can compromise the security and privacy of customer data, such as hacking, phishing, malware, denial of service (DoS), etc. Customer data may contain sensitive or personal information that can cause harm or damage to customers or the organization if disclosed or exposed, such as identity theft, fraud, reputation loss, legal liability, etc. Data availability is the property that ensures that data are accessible and usable by authorized entities or individuals when needed. Data availability is a risk associated with storing customer data on a web server, as web servers may experience failures or disruptions that can affect the accessibility and usability of customer data, such as hardware faults, network issues, power outages, etc.
However, data availability is not the greatest risk associated with storing customer data on a web server, as it does not affect the security and privacy of customer data. Data integrity is the property that ensures that data are accurate and consistent, and protected from unauthorized modification or corruption. Data integrity is a risk associated with storing customer data on a web server, as web servers may be subject to attacks or errors that can affect the accuracy and consistency of customer data, such as injection attacks, tampering, replication issues, etc. However, data integrity is not the greatest risk associated with storing customer data on a web server, as it does not affect the security and privacy of customer data. Data redundancy is the condition of having duplicate or unnecessary data in a database or system. Data redundancy is not a risk associated with storing customer data on a web server, but rather a result of poor database design or management.

Identifying required IT skill sets that support key business processes is the first step to enable the alignment of IT staff development plans with IT strategy. An IT strategy is a plan that defines how IT will support the organization's goals and objectives. Identifying required IT skill sets means determining the knowledge, abilities, and competencies that IT staff need to perform their roles and responsibilities effectively and efficiently. This can help to align IT staff development plans with IT strategy, as well as to identify and address any skill gaps or needs within the IT workforce. The other options are not the first steps to enable alignment, but rather possible subsequent actions that may depend on the required IT skill sets. References:
* CISA Review Manual (Digital Version), Chapter 5, Section 5.11
* CISA Review Questions, Answers & Explanations Database, Question ID 229

A business impact analysis (BIA) is a process that identifies and evaluates the potential effects of disruptions to critical business operations as a result of a disaster, accident or emergency. A BIA should include an inventory of relevant business processes that support the organization's strategic objectives and are essential for its continuity. The inventory should also identify the dependencies, interdependencies, recovery priorities and time frames for each business process. Policies for business procurement, documentation of application configurations and results of business resumption planning efforts are not as useful as an inventory of relevant business processes for performing a BIA. References:
* : Business Impact Analysis (BIA) Definition
* : Business Impact Analysis (BIA) | ISACA

Evidence collection is the process of identifying, acquiring, preserving, and documenting digital evidence from various sources, such as computers, networks, mobile devices, or cloud services, that can be used to support the investigation and prosecution of cybercrimes. Evidence collection is an IS auditor's primary focus when evaluating the response process for cybercrimes, because it determines the quality and validity of the evidence that can be used to prove or disprove the facts of the case, identify the perpetrators, and recover the losses. Evidence collection should follow the standards and best practices for digital forensics, such as ISO
/IEC 270371, which provide guidelines for ensuring the integrity, authenticity, reliability, and admissibility of the evidence2.
The other possible options are:
* A. Communication with law enforcement: This is the process of reporting, cooperating, and coordinating with law enforcement agencies that have the jurisdiction and authority to investigate and prosecute cybercrimes. Communication with law enforcement is an important aspect of the response process for cybercrimes, but it is not an IS auditor's primary focus when evaluating it. Communication with law enforcement depends on the legal and regulatory requirements, the nature and severity of the incident, and the organizational policies and procedures. Communication with law enforcement should be done after evidence collection, to avoid compromising or contaminating the evidence3.
* B. Notification to regulators: This is the process of informing and updating the relevant regulatory bodies or authorities that oversee or supervise the organization's activities or industry sector about the cybercrime incident. Notification to regulators is an important aspect of the response process for cybercrimes, but it is not an IS auditor's primary focus when evaluating it. Notification to regulators depends on the legal and regulatory requirements, the nature and impact of the incident, and the organizational policies and procedures. Notification to regulators should be done after evidence collection, to avoid disclosing sensitive or confidential information4.
* C. Root cause analysis: This is the process of identifying and analyzing the underlying factors or causes that led to or contributed to the cybercrime incident. Root cause analysis is an important aspect of the response process for cybercrimes, but it is not an IS auditor's primary focus when evaluating it. Root cause analysis helps to prevent or mitigate future incidents, improve security controls and processes, and learn from mistakes. Root cause analysis should be done after evidence collection, to avoid interfering with or affecting the investigation5.

Understanding the specific agile methodology that will be followed is the first step that an IS auditor should do to ensure the effectiveness of the project audit. An IS auditor should familiarize themselves with the agile approach, principles, practices, and tools that will be used by the project team, as well as the roles and responsibilities of the project stakeholders. This will help the IS auditor to identify and assess the relevant risks and controls for the project audit. The other options are not the first steps that an IS auditor should do, but rather possible subsequent actions that may depend on the specific agile methodology. References:
* CISA Review Manual (Digital Version), Chapter 4, Section 4.3.21
* CISA Review Questions, Answers & Explanations Database, Question ID 211