Explanation
Security software will generally have a well-controlled process for applying patches, backing up files and upgrading hardware. The greatest risk occurs when access rules are changed since they are susceptible to being opened up too much, which can result in the creation of a security exposure.

Section: INFORMATION SECURITY PROGRAM DEVELOPMENT
Explanation:
Predetermined expiration dates are the most effective means of removing systems access for temporary users. Reliance on managers to promptly send in termination notices cannot always be counted on, while requiring each individual to sign a security acknowledgement would have little effect in this case.

Using computer-based training (CBT) presentations with end-of-section reviews provides feedback on how well users understand what has been presented. Periodic compliance reviews are a good tool to identify problem areas but do not ensure that procedures are known or understood. Eocus groups may or may not provide meaningful detail. Although a signed employee acknowledgement is good, it does not indicate whether the material has been read and/or understood.