Explanation
Social engineering can best be mitigated through periodic security awareness training for users who may be the target of such an attempt. Implementing on-screen masking of passwords and increasing the frequency of password changes are desirable, but these will not be effective in reducing the likelihood of a successful social engineering attack. Requiring that passwords be kept secret in security policies is a good control but is not as effective as periodic security awareness programs that will alert users of the dangers posed by social engineering.

Section: INFORMATION SECURITY PROGRAM MANAGEMENT
Explanation:
Different groups of employees have different levels of technical understanding and need awareness training that is customized to their needs; it should not be presented from a specific perspective. Specific details on technical exploits should be avoided since this may provide individuals with knowledge they might misuse or it may confuse the audience. This is also not the best forum in which to present security department procedures.

Explanation
Without defined objectives, a strategy - the plan to achieve objectives - cannot be developed. Time frames for delivery are important but not critical for inclusion in the strategy document. Similarly, the adoption of a control framework is not critical to having a successful information security strategy. Policies are developed subsequent to, and as a part of, implementing a strategy.

Section: INFORMATION SECURITY PROGRAM MANAGEMENT
Explanation