Explanation/Reference:
Explanation:
System users, specifically the user acceptance testers, would be in the best position to note whether new exposures are introduced during the change management process. The system designer or system analyst, data security officer and operations manager would not be as closely involved in testing code changes.

Explanation
While customer awareness will help mitigate the risks, this is insufficient on its own to control fraud risk.
Implementing monitoring techniques which will detect and deal with potential fraud cases is the most effective way to deal with this risk. If the bank outsources its processing, the bank still retains liability. While making the customer liable for losses is a possible approach, nevertheless, the bank needs to be seen to be proactive in managing its risks.