Section: INFORMATION SECURITY PROGRAM DEVELOPMENT
Explanation:
The percentage of compliant servers will be a relevant indicator of the risk exposure of the infrastructure.
However, the percentage is less relevant than the overall trend, which would provide a measurement of the efficiency of the IT security program. The number of patches applied would be less relevant, as this would depend on the number of vulnerabilities identified and patches provided by vendors.

Explanation
The research and development department is usually the most sensitive area of the pharmaceutical organization, Theft of a laptop from this area could result in the disclosure of sensitive formulas and other intellectual property which could represent the greatest security breach. A pharmaceutical organization does not normally have direct contact with end customers and their transactions are not time critical: therefore, compromised customer information and unavailability of online transactions are not the most significant security risks. Theft of security tokens would not be as significant since a pin would still be required for their use.

According to the Certified Information Security Manager (CISM) Study Manual, a mature information security culture is one in which staff members regularly consider risk in their decisions. This means that they are aware of the risks associated with their actions and take preventative steps to reduce the likelihood of negative outcomes. Other indicators of a mature information security culture include mandatory information security training for all staff, documented and communicated information security policies, and regular interaction between the CISO and the board.
Maintaining an information security governance framework enables an organization to identify, assess, and manage its information security risks. By establishing policies, procedures, and controls that are aligned with the organization's objectives and risk tolerance, an information security governance framework helps ensure that information security risks are managed to an acceptable level.
According to the Certified Information Security Manager (CISM) Study Manual, "Information security governance provides a framework for managing and controlling information security practices and technologies at an enterprise level. Its primary objective is to manage and reduce risk through a process of identification, assessment, and management of those risks." While the other options listed (prioritizing resources, communicating guidelines, and remaining compliant with regulations) are also important benefits of maintaining an information security governance framework, they are all secondary to the primary benefit of managing business risks to an acceptable level.
Reference:
Certified Information Security Manager (CISM) Study Manual, 15th Edition, Pages 60-63.