Section: INFORMATION SECURITY PROGRAM DEVELOPMENT

Section: INFORMATION SECURITY PROGRAM MANAGEMENT
Explanation:
Social engineering can be mitigated best through periodic security awareness training for staff members who may be the target of such an attempt. Changing the frequency of password changes, strengthening passwords and checking the number of password resets may be desirable, but they will not be as effective in reducing the likelihood of a social engineering attack.

Section: INFORMATION SECURITY GOVERNANCE
Explanation:
Self-assessments provide the best feedback on readiness and permit identification of items requiring remediation. Directing regulators to a specific person or department, or assessing previous reports, is not as effective. The legal department should review all formal inquiries but this does not help prepare for a regulatory review.

Documenting the password on paper is not the best method even if sent through interoffice mail if the password is complex and difficult to memorize, the user will likely keep the printed password and this creates a security concern. A dummy (temporary) password that will need to be changed upon first logon is the best method because it is reset immediately and replaced with the user's choice of password, which will make it easier for the user to remember. If it is given to the wrong person, the legitimate user will likely notify security if still unable to access the system, so the security risk is low. Setting an account with no initial password is a security concern even if it is just for a few days. Choice D provides the greatest security threat because user IDs are typically known by both users and security staff, thus compromising access for up to 30 days.

Explanation/Reference:
Explanation:
The security manager would be most concerned with whether residual risk would be reduced by a greater amount than the cost of adding additional controls. The other choices, although relevant, would not be as important.