The governance system should also to generate value from the use of I&T. To create value, the enterprise must balance benefits, risk, and resources.

According to COBIT 2019, the board and executives are responsible for ensuring that the governance environment is appropriate and conducive to the success of the governance system. This includes ensuring that key program roles are appropriately staffed and that necessary resources are made available. The involvement of the board and executives is critical to the success of the governance system as they provide the overall direction, leadership, and resources needed to ensure the governance system is implemented effectively and efficiently. Other stakeholders, such as IT management and business management, also play important roles in the implementation of the governance system, but the ultimate responsibility for creating the appropriate governance environment lies with the board and executives.

According to the Official COBIT 2019 Study Manual from Isaca, the Program Management functional task area is responsible for assessing the potential return on investment (ROI) during future state planning. This includes creating a business case, assessing the economic benefits and costs associated with the project, and developing a roadmap for implementation. Program management also involves ensuring that the project is aligned with the organization's strategic goals and objectives, as well as assessing risks and developing mitigation plans.

According to the ISACA COBIT 2019 official Manual, Agile is the l&T implementation method that requires the highest level of user participation at multiple stages of software development. This is because Agile focuses on user collaboration and feedback, and encourages rapid changes through iterative cycles. Agile also requires the users to be involved in the entire development process, from design to implementation, as well as testing and deployment. This level of user participation ensures that the software being developed is tailored to the user's needs and that any issues or problems can be identified and rectified quickly.