A.Managing IT Operations

B.Insure Resource Optimization

C.Enabling a Holistic Approach

D.Managing Information

A.Semantic

B.Empiric

C.Syntactic

D.Physical world

A.Deliver, Service and Support (DSS)

B.Align, Plan and Organize (APO)

C.Build, Acquire and Implement (BAI)

A.To deliver programs on time, on budget and meeting stakeholder requirements

B.To obtain commitment of executive management for making IT-related decisions

C.To enable the management of a portfolio of competitive products and service

D.To provide further guidance in the area of innovation and emerging technologies

A.2, 1, 4, 3

B.1, 2, 3, 4

C.2. 3, 1, 4

D.3, 2, 4, 1