Explanation
All the others might be included in data labels, but we don't usually include data value, since it is prone to change frequently, and because it might not be information we want to disclose to anyone who does not have need to know.

Explanation
Business continuity and disaster recovery (BCDR) solutions largely sit idle until they are actually needed. This traditionally has led to increased costs for an organization because physical hardware must be purchased and operational but is not used. By using a cloud system, an organization will only pay for systems when they are being used and only for the duration of use, thus eliminating the need for extra hardware and costs. Portability is the ability to easily move services among different cloud providers. Broad network access allows access to users and staff from anywhere and from different clients, and although this would be important for a BCDR situation, it is not the best answer in this case. On-demand self-service allows users to provision services automatically and when needed, and although this too would be important for BCDR situations, it is not the best answer because it does not address costs or the biggest benefits to an organization.

The service level agreement (SLA) articulates minimum requirements for uptime, availability, processes, customer service and support, security controls, auditing requirements, and any other key aspect or requirement of the contract. Although the other choices sound similar to the correct answer, none is the proper term for this concept.