Explanation/Reference:
Explanation:
Whereas a contract spells out general terms and costs for services, the SLA is where the real meat of the business relationship and concrete requirements come into play. The SLA spells out in clear terms the minimum requirements for uptime, availability, processes, customer service and support, security controls and requirements, auditing and reporting, and potentially many other areas that define the business relationship and the success of it.

Explanation
Best practices and industry standards dictate that a BCDR solution should be tested at least once a year, though specific regulatory requirements may dictate more regular testing. The BCDR plan should also be tested whenever a major modification to a system occurs.

Explanation
JavaScript Object Notation (JSON) and Extensible Markup Language (XML) are the most commonly used data formats for the Representational State Transfer (REST) API and are typically implemented with caching for increased scalability and performance. Extensible Markup Language (XML) and Security Assertion Markup Language (SAML) are both standards for exchanging encoded data between two parties, with XML being for more general use and SAML focused on authentication and authorization data. HTML is used for authoring web pages for consumption by web browsers

Explanation
Object storage uses a flat structure with key values to store and access objects.