Potential clients are not served by SOC Type 1 audits. A Type 2 or Type 3 report would be appropriate for potential clients. SOC Type 1 reports are intended for restricted use, where only the service organization itself, current clients, or auditors would have access to them.

Volume storage is allocated via a LUN to a system and then treated the same as any traditional storage. The operating system is responsible for formatting and securing volume storage as well as controlling all access to it. Applications, although they may use volume storage and have permissions to write to it, are not responsible for its formatting and security. Both a hypervisor and the management plane are outside of an individual system and are not responsible for managing the files and storage within that system.

Explanation
Vendor recommendations would not be pertinent to the gap analysis after an audit. Although vendor recommendations will typically play a role in the development of corporate policies or contractual requirements, they are not required. Regulations, corporate policy, and contractual requirements all determine the expected or mandated controls in place on a system.

Explanation
No matter what form they come in, "services" are obtained or purchased by a cloud customer from a cloud service provider. Services can come in many forms--virtual machines, network configurations, hosting setups, and software access, just to name a few. Hosting and servers--or, with a cloud, more appropriately virtual machines--are just two examples of "services" that a customer would purchase from a cloud provider.
"Customers" would never be a service that's purchased.