Reference:
https://docs.microsoft.com/en-us/azure/bot-service/bot-service-manage-channels?view=azure-bot-service-4.0 All 3 are correct as they are the different channels to connect with a bot Office 365 email - Enable a bot to communicate with users via Office 365 email.
Microsoft Teams - Configure a bot to communicate with users through Microsoft Teams.
Web Chat - Automatically configured for you when you create a bot with the Bot Framework Service.
https://docs.microsoft.com/en-us/azure/bot-service/bot-service-manage-channels?view=azure-bot-service-4.0

https://docs.microsoft.com/en-us/azure/cognitive-services/luis/what-is-luis

QnA Maker is a cloud-based API service that lets you create a conversational question-and-answer layer over your existing data. Use it to build a knowledge base by extracting questions and answers from your semi-structured content, including FAQs, manuals, and documents.
Reference:
https://azure.microsoft.com/en-us/services/cognitive-services/qna-maker/

https://docs.microsoft.com/en-us/azure/cognitive-services/text-analytics/overview You can provide the Text Analytics service with unstructured text and it will return a list of entities in the text that it recognizes. You can provide the Text Analytics service with unstructured text and it will return a list of entities in the text that it recognizes. The service can also provide links to more information about that entity on the web. An entity is essentially an item of a particular type or a category; and in some cases, subtype, such as those as shown in the following table.
https://docs.microsoft.com/en-us/learn/modules/analyze-text-with-text-analytics-service/2-get-started-azure