Reference:
https://docs.microsoft.com/en-us/azure/cloud-adoption-framework/innovate/best-practices/trusted-ai

Reference:
https://docs.microsoft.com/en-us/azure/bot-service/bot-service-manage-channels?view=azure-bot-service-4.0 All 3 are correct as they are the different channels to connect with a bot Office 365 email - Enable a bot to communicate with users via Office 365 email.
Microsoft Teams - Configure a bot to communicate with users through Microsoft Teams.
Web Chat - Automatically configured for you when you create a bot with the Bot Framework Service.
https://docs.microsoft.com/en-us/azure/bot-service/bot-service-manage-channels?view=azure-bot-service-4.0

Sentiment Analysis is the process of determining whether a piece of writing is positive, negative or neutral.
Reference:
https://docs.microsoft.com/en-us/azure/architecture/data-guide/technology-choices/natural-language- processing